Privacy Policy

Effective Date: January 1, 2025

1. Introduction

NEKSS SACCO (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our members and app users.

2. Information We Collect

Personal identification information (Name, ID number, Phone number, Email, etc.)
Financial information related to savings, loans, and transactions
Device and usage data when using the NEKSS SACCO app

3. How We Use Your Information

To manage member accounts and contributions
To process transactions and loan applications
To improve the functionality and user experience of our app
To communicate updates, alerts, and relevant information

4. Data Sharing and Disclosure

We do not sell or rent your personal data. Your information may be shared only with:

Authorized NEKSS SACCO personnel
Regulatory bodies if required by law
Third-party service providers under strict confidentiality agreements

5. Data Security

We use administrative, technical, and physical security measures to protect your personal data. While we strive to secure your information, no method is 100% secure.

6. Your Rights

Access and correct your personal data
Request deletion of your data where applicable
Withdraw consent for data usage

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted in this section, and your continued use of the app constitutes your agreement to the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: neksssavingscooperative@gmail.com